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DVDs Are Not Playing Properly

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Most problems with DVDs in EasyWorship are caused by a codec that is not compatable with EasyWorship.

What Decoders work best with EasyWorship?

Decoders That Work

DScaler
DScaler is an open source codec that works pretty well. It works on all computers except for systems with SoundBlaster Sound Cards. We have found that the audio will not work when using DScaler with some SoundBlaster cards. Here is the link to the DScaler MPEG decoder install. Download DScaler

 

Decoders That Do not Work

WinDVD7
This decoder does not work. It will show up as InterVideo in your codec list.

Sonic/Roxio
This decoder does not work and may cause EasyWorship to lock up when trying to create a clip or play a clip.

 

Troubleshooting

Issue: You can create a DVD Clip and play it in the preview window, but you only get a black screen when you Go Live with the clip.

Cause: An incompatible DVD Decoder or DirectX support is not enabled.

Resolution: Installed one of the prefered DVD Decoder softwares listed above.
Click on Help, DirectX troubleshooting to make sure DirectX support is turned on.

Issue: You can create a DVD Clip and play it in the preview window, but EasyWorship locks up when you Go Live with the clip.

Cause: An incompatible DVD Decoder

Resolution: Installed one of the prefered DVD Decoder softwares listed above.

Issue: DVD does not play in the clip editor window.  The clip editor window displays
the message "Please insert DVD into drive".

Cause: No suitable DVD decoder was found to play the DVD. The disk you have in the drive is not a DVD.

Resolution: Installed one of the prefered DVD Decoder softwares listed above.

Issue: DVD plays on both monitors instead of just the live monitor.

Cause: Your video card settings are set to play the video on both monitors.

Resolution: Disable the full screen options on your video card.  For most graphics cards, this setting is under the advanced area of your display settings.

DVD Decoder Utilities

Microsoft Windows XP Video Decoder Checkup Utility  is a utility from Microsoft that will help you see and choose what DVD MPEG2 decoder you have installed. Here is the link for that utility Microsoft.

You can also find out what codec Windows/EasyWorship is using by going to Start > Run,
type dvdupgrd /detect
and click OK.  This will bring up a dialog stating the DVD
codec information that is being used. You can also click on Help, Video Codec Troubleshooting inside EasyWorship


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